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Privacy Policy

By using our healthcare services or interacting with us, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Privacy Policy for Bida Healthcare

At Bida Healthcare, we are committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our healthcare services, visit our website, or interact with us in any way. By accessing our services or providing us with your information, you consent to the practices described in this Privacy Policy.

Information We Collect:

Personal Information: We may collect personal information such as your name, address, contact information, date of birth, medical history, insurance details, and payment information when you register as a patient or use our healthcare services.

Health Information: We may collect health information including medical records, test results, diagnosis, treatment plans, prescriptions, and other healthcare-related information necessary for providing medical care and managing your health.

Website Usage Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits.


How We Use Your Information:

Providing Healthcare Services: We use your personal and health information to provide medical care, diagnose and treat medical conditions, manage chronic diseases, prescribe medications, and coordinate your healthcare needs.

Improving Services: We may use your information to improve our healthcare services, enhance patient experience, personalize your interactions with us, and develop new healthcare programs and initiatives.

Communications: We may use your contact information to communicate with you about appointment reminders, test results, treatment options, healthcare updates, promotional offers, and other relevant information.

Legal and Regulatory Compliance: We may use and disclose your information as required by law, legal proceedings, regulatory requirements, or governmental authorities.

Information Sharing and Disclosure:

Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering healthcare services, managing our operations, processing payments, conducting analytics, or providing technical support.

Business Partners: We may share your information with business partners, affiliates, or healthcare providers involved in your care for treatment coordination, referral purposes, or other healthcare-related activities.

Legal Requirements: We may disclose your information when required by law, legal proceedings, court orders, or government requests, or to protect the rights, property, or safety of Bida Healthcare, our patients, or others.

Data Security:

We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure the confidentiality and integrity of your information.

Data Retention:

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, or as otherwise required by law.

Your Rights and Choices:

You have the right to access, update, correct, or request deletion of your personal information. You may also choose to limit the use or disclosure of your information, withdraw consent, or opt out of certain communications. However, please note that certain information may be necessary for us to provide healthcare services to you.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means.


Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at email:, phone number: +256779914649 | +256704130230, Address Kampala Uganda.

Last Updated: 08/04/2024

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